Health in Mind Services

1. WE RESPECT YOUR PRIVACY

1.1. Health in Mind – Mental Health Services Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

1.2. “Personal information” is information we hold which is identifiable as being about you.

2. COLLECTION OF PERSONAL INFORMATION

2.1. Health in Mind – Mental Health Services Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

2.2. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

2.3. Additionally, we may also collect any other information you provide while interacting with us.

3. HOW WE COLLECT YOUR PERSONAL INFORMATION

3.1. Health in Mind – Mental Health Services Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. USE OF YOUR PERSONAL INFORMATION

4.1. Health in Mind – Mental Health Services Pty Ltd may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

4.2. Health in Mind – Mental Health Services Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, SMS, or mail.

5. DISCLOSURE OF YOUR PERSONAL INFORMATION

5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.

5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Health in Mind – Mental Health Services Pty Ltd, www.healthinmindservices.com.au, its customers, or third parties.

5.4. Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia.

5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. SECURITY OF YOUR PERSONAL INFORMATION

6.1. Health in Mind – Mental Health Services Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.

6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. ACCESS TO YOUR PERSONAL INFORMATION

7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at hello@healthinmindservices.com.au.

7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. COMPLAINTS ABOUT PRIVACY

8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Health in Mind – Mental Health Services Pty Ltd, 10/15 Goode St, Gisborne VIC 3437. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. CHANGES TO PRIVACY POLICY

9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, at our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

10. WEBSITE

10.1. When you visit our website

When you come to our website (www.healthinmindservices.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

10.2. Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Adwords. These ads may appear on this website or other websites you visit.

10.3. Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Health in Mind – Mental Health Services Pty Ltd is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Effective Date: 16 June 2024


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Terms of Service  (create page)

Ownership: Health in Mind – Mental Health Services Pty Ltd owns and operates healthinmindservices.com.au, a company registered in Australia.

Terms: By accessing the website, you agree to abide by these terms of service, all applicable laws and regulations, and acknowledge your responsibility for complying with any local laws. If you do not agree with any of these terms, you are not permitted to use or access this site. The materials on this website are protected by copyright and trademark laws.

Use License: Health in Mind – Mental Health Services Pty Ltd grants you a limited, non-transferable license to temporarily download one copy of the materials (information or software) from healthinmindservices.com.au for personal, non-commercial transitory viewing only. This is not a transfer of title, and under this license you may not:

  • Modify or copy the materials;

  • Use the materials for any commercial purpose or for any public display (commercial or non-commercial);

  • Attempt to decompile or reverse engineer any software contained on healthinmindservices.com.au;

  • Remove any copyright or other proprietary notations from the materials; or

  • Transfer the materials to another person or “mirror” the materials on any other server.

This license will automatically terminate if you violate any of these restrictions and may be terminated by Health in Mind – Mental Health Services Pty Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

Disclaimer: The materials on healthinmindservices.com.au are provided on an ‘as is’ basis. Health in Mind – Mental Health Services Pty Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Furthermore, Health in Mind – Mental Health Services Pty Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations: In no event shall Health in Mind – Mental Health Services Pty Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on healthinmindservices.com.au, even if Health in Mind – Mental Health Services Pty Ltd or a Health in Mind – Mental Health Services Pty Ltd authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials: The materials appearing on healthinmindservices.com.au could include technical, typographical, or photographic errors. Health in Mind – Mental Health Services Pty Ltd does not warrant that any of the materials on its website are accurate, complete, or current. Health in Mind – Mental Health Services Pty Ltd may make changes to the materials contained on its website at any time without notice, but does not make any commitment to update the materials.

Links: Health in Mind – Mental Health Services Pty Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Health in Mind – Mental Health Services Pty Ltd of the site. Use of any such linked website is at the user’s own risk.

Affiliates: Some links on this website may be affiliate links through which Health in Mind – Mental Health Services Pty Ltd may receive compensation.

Modifications: Health in Mind – Mental Health Services Pty Ltd may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

Governing Law: These terms and conditions are governed by and construed in accordance with the laws of Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Copyright: healthinmindservices.com.au is owned by Health in Mind – Mental Health Services Pty Ltd. Permission to reproduce, adapt, distribute, or transmit any content from this site must be obtained from Health in Mind – Mental Health Services Pty Ltd. This website and all information contained herein remain the intellectual property of Health in Mind – Mental Health Services Pty Ltd.

Effective Date: 16 June 2024


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